2027 CHRO Summit

In-Person Events and Conferences

March 17, 2027 - March 19, 2027

06:00 PM–12:00 PM ET

The Ritz-Carlton - Orlando, Grande Lakes
CHRO Association members watch fireworks during the CHRO Summit in Orlando, Florida.

2026 CHRO Summit Agenda

Or find the desktop version here.

Wednesday, March 4

6:00 p.m. - 8:00 p.m.DaVinci Lawn & Terrance

Welcome Reception

Enjoy drinks, heavy hors d’oeuvres, and good company as you mingle and 
get to know fellow attendees.

Thursday, March 5

8:00 a.m. – 8:20 a.m.Salons III–IV

Welcome and Opening Remarks

 

Reports of the Membership and Nominating Committees

 

7:00 a.m. – 8:00 a.m.The Ritz-Carlton Foyer / Salons I–II

Check-In and Breakfast

Pick up your name badge and conference materials at our check-in desk 
located in The Ritz-Carlton Foyer. Then, prepare for the day with a 
breakfast buffet in Salons I-II.

8:20 a.m. – 9:20 a.m.Salons III–IV

The CEO-CHRO Partnership: A Fireside Chat

Optum CEO Patrick Conway and CPO Kristi Hummel will discuss how they collaborate to transform healthcare delivery for millions of Americans. Discover  how their strategic alignment on talent, technology, and operational scale enables Optum to tackle the industry's most pressing challenges—from rising costs to access barriers to quality outcomes. This intimate conversation will explore how purpose-driven leadership, workforce innovation, and technology create competitive advantage while delivering measurable value for customers and patients. The discussion offers a rare opportunity to learn from executives leading one of healthcare's most influential organizations through a period of unprecedented industry transformation.

 

9:20 a.m. – 9:40 a.m. | The Ritz-Carlton Foyer

Morning Break

Recharge with coffee and light refreshments in the foyer while connecting with peers between sessions.

 

9:40 a.m. – 10:45 a.m. | Salons III–IV

Leading the Hybrid Human-AI Workforce

AI is an emerging co-worker, not just a tool. Wharton Professor Ethan Mollick, moderated by Parker Mitchell from Valence, explores the shift from "using" tech to collaborating with it. He positions the CHRO as the R&D leader for work, responsible for navigating the "Jagged Frontier"—the specific zone where human expertise meets machine capability.

 

  • Ethan Mollick

    Innovation Expert & Artificial Intelligence Thought Leader; Professor of Entrepreneurship

    The Wharton School

  • Parker Mitchell

    Founder & CEO

    Valence

10:45 a.m. – 10:55 a.m. | The Ritz-Carlton Foyer

Relocation Break 

Recharge with coffee and light refreshments in the foyer as you navigate your way to the first of two breakout sessions.

 

10:55 a.m. – 11:55 a.m.

AI Breakout Sessions Round One

Choose two from a selection of four AI-focused breakout sessions—attend one before and one after lunch.

 

Salon V

Developing the AI-Enabled Workplace

Focus on developing workforce capabilities for an AI enabled workplace, with skills and learning as the starting point and AI as an enabler. Rebecca Hinds, PhD will anchor the session with research and case examples, followed by CHRO perspectives and discussions on what members are trying, what is working, and what is not.

  • Rebecca Hinds PhD

    Head, Work AI Institute and Thought Leadership

    Glean

  • Ryan Craig

    Executive Vice President, Chief Human Resources Officer

    Elevance Health

  • Shelly Carlin

    Executive Vice President, Learning

    CHRO Association

Napoli

Measuring What Matters: The Real ROI of Enterprise AI

As generative AI moves from experimentation to execution, CHROs are under pressure to demonstrate business impact — not just efficiency gains. In this session, leaders from Workday and Danaher share how they are defining, measuring, and communicating the ROI of AI investments across talent, productivity, and operating models. Panelists will discuss what early value looks like, what metrics resonate with CEOs and boards, and what it takes to turn test-and-learn pilots into repeatable enterprise wins.

  • Ernest Ng

    Senior Principal, Product Strategy

    Workday

  • Georgeann Couchara

    Senior Vice President, Human Resources 

    Danaher

  • Ani Huang

    President, Policy and Practice, CHRO Association

    CEO, Center on Executive Compensation

Salon VI

Inside Implementation: How Enterprise HR Leaders Are Deploying AI at Scale

In this hands-on breakout, walk through what AI implementation really looks like inside a global organization. From identifying priority use cases to navigating change management, governance, workforce readiness, and IT integration, this session offers a transparent look at the decisions, trade-offs, and leadership rhythms required to move beyond pilots and deliver meaningful business impact. Ideal for CHROs who want a grounded roadmap for scaling AI responsibly and effectively.

Siena

Early Lessons from CHROs Leading AI Adoption

Three CHROs share short “case stories” (what we tried, what worked, what didn’t) followed by guided peer conversations. The focus is on honest trade-offs, not polished success stories.

11:55 a.m. – 12:55 p.m. Salons I-II

Informal Networking Luncheon

Get to know or reconnect with attendees during this informal networking luncheon—an easy opportunity recharge ahead of the afternoon discussions.

 

12:55 p.m. – 1:55 p.m.

AI Breakout Sessions Round Two 

Choose a second AI-focused breakout session from the four options 
listed above.
 

1:55 p.m. – 2:05 p.m. The Ritz-Carlton Foyer

Afternoon Break

Grab a beverage and a quick snack in the foyer as you pause and reconnect before the final two sessions of the day.

 

2:05 p.m. – 3:00 p.m. Salons III–IV

World-Class HRBPs: Insights from CAHRS and Real-World Practice

Dive deep into how the HRBP role has transformed — and where it’s headed. In this session, we’ll explore findings from the Cornell Center for Advanced Human Resource Studies (CAHRS)’s “World Class HRBP Framework,” and discuss what defines a world-class HRBP today. You’ll hear real-world stories of how organizations have restructured their HRBP model to meet modern business demands—and leave with actionable ideas to elevate your own HRBP function.

 

3:00 p.m. – 4:00 p.m. Salons III–IV

Caregiving as a Workforce Imperative: 
Closing the Awareness and Access Gap 

Although 81% of employers say they offer caregiving support, 61% of employees don’t know it exists—and caregiver stress continues to climb. This panel unpacks what effective caregiver support looks like in practice: financial wellness programs, communication strategies, and benefits designs that actually reach employees. Leave with a clearer understanding of both the opportunity and the organizational risks of inaction.

 

  • Diane Ty

    Managing Director, Future of Aging

    Milken Institute

  • Amanda Poole

    Executive Vice President and Chief People Officer

    Bristol Myers Squibb

  • Karen Bennet

    Executive Vice President and Chief People Officer

    Cox Enterprises

  • Peter S. Paine III

    Chief of Staff to the CEO

    Bristol Myers Squibb

6:00 p.m. – 7:00 p.m. The Ritz-Carlton Foyer

Evening Reception

 

7:00 p.m. Salons III-IV

Summit Dinner & Entertainment 

Enjoy an expertly prepared three-course meal and special entertainment by the CHRO Association Staff Band, Consensus.

 

Afterward The Ritz-Carlton Foyer

The CHROs’ Nest Lounge Reimagined!

Join fellow attendees for a special after-dinner reception featuring all new entertainment and activities!

 

Friday, March 6

7:45 a.m. – 8:45 a.m. Salons III-IV

Networking Breakfast

 

8:45 a.m. – 9:45 a.m. Salons III-IV

Leadership in a Restless World: Geopolitics, 
Governance, and Resilience

From cybersecurity to shifting alliances, the external environment is increasingly volatile. Admiral James Stavridis, former NATO Supreme Allied Commander and Commander of U.S. Southern Command, offers a strategic briefing on the geopolitical forces shaping the business climate. Now Vice Chair at The Carlyle Group, he shares exactly what CHROs should be watching—and why steady leadership is the ultimate risk mitigation tool. Attendees will receive a signed copy of his book, The Admiral’s Bookshelf.

 

9:45 a.m. – 10:00 a.m. The Ritz-Carlton Foyer

Morning Break

Recharge with coffee and light refreshments in the foyer.

 

10:00 a.m. – 10:50 a.m. Salons III-IV

From Policy to Practice: Navigating Workforce Priorities Under the Trump Administration

CHROs and General Counsels face shared responsibility for navigating today’s evolving enforcement environment. Join the Association’s experts for an interactive conversation on how employers are aligning legal, HR, and compliance strategies across DEI, immigration, AI, and employee benefits issues. This session will highlight where exposure is emerging on the federal and state levels, how leading companies are coordinating internally to manage risk, and practical steps for maintaining compliance while supporting business and talent strategies.

 

  • Ani Huang

    President, Policy and Practice, CHRO Association

    CEO, Center on Executive Compensation

  • Chatrane Birbal

    Senior Vice President, Practice, Policy, and Government Relations

    CHRO Association

  • Greg Hoff

    General Counsel, Senior Director Practice and Policy

    CHRO Association

10:50 a.m. – 11:50 a.m. Salons III-IV

What “Human Thriving” Means in the Workplace

Employees are carrying more than work. Many are navigating loneliness, constant news, social divisiveness, climate-related disruption, and anxiety about how AI will change jobs and identity. With external instability draining workforce resilience, CHROs must move beyond traditional wellness to a holistic strategy of "Human Thriving" and human-centered leadership. Panelists will share how intentional work design and leadership habits can sustain energy, purpose, and connection to reduce depletion while maintaining high performance.

 

11:50 a.m. – 12:00 p.m.Salons III–IV

Closing Remarks

 

The Partners Behind the 2026 CHRO Summit

CHRO Association is proud to showcase the incredible organizations that make this event possible. Learn more, and connect with the dedicated representatives who will be attending the Summit. Whether you’re looking for innovative HR solutions or strategic insights, our partners are here to help!

Meet Our Sponsors